• NO ADDITIONAL COST: You pay $0 for repairs – parts, labor, and shipping included.
• COVERAGE: Plan starts on the date of purchase. 
• EXPERT TECH HELP: Real experts available to help with set-up, troubleshooting, and much more.
• PRODUCT ELIGIBILITY: Plans cover the specific item you purchased matched to your serial number. 
• EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims are approved within minutes. If we can’t repair it, we’ll send you a free replacement or give you a 100% of the purchase price as an in store credit. 
• Is the warranty transferable: The warranty is attached to the serial number of the product. It is not transferable to a different owner or product. 

What’s covered?

• Mechanical/electrical malfunctions 
• Failures due to normal wear and tear

What’s not covered?

• Drops, spill, and cracked screens 
• Loss, theft, and intentional damage
• Scratches, dents, and dings to products that still work as intended 
• Malfunctions covered by the manufacturer’s warranty 

No gotchas.

No gimmicks.

No grief.